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A career in hospitality is hard work but it is also one of the most rewarding – a vibrant, fast-paced environment where every day is different and brings its own challenges and rewards.

Peckforton Castle truly is an enchanting place to work, an award winning and breathtaking and very unique venue. Our service philosophy is paramount in all that we do and subsequently in all the roles within the Castle. As a result we look to employ exceptional individuals who share the same passion for customer service as we do.

Please find our current vacancies listed below:

Now Recruiting:

Receptionist - Full/Part time

A fantastic opportunity for a bright and enthusiastic receptionist to join their team.

Reporting to the Reception Manager your main duties & responsibilities will be:

  • To assist the Reception Manager in the smooth operation of all areas of the reception department.
  • To liaise between the guest and hotel teams to ensure complete guest satisfaction, identifying and responding to any guest requests, efficiently and effectively.
  • Rsponsible for switchboard operation and transferring phone calls to correct extension or taking accurate messages.
  • Responsible for the making of reservations for guests over phone, in writing, or walk ins.
  • Collecting, posting, and balancing payments to the Rezlynx system.
  • Accounting for all activity (transactions & postings) for entire shift.
  • Informing guests of amenities available as well as pertinent hotel information at all times.
  • Oversee the cashing up of the reception till.
  • To communicate & liaise with all departments on a daily basis as and when required.

Your working hours will be on a shift pattern.

The ideal candidate should have:

  • Good experience working in a busy reception environment.
  • Good communication and organisational skills.
  • Commitment to delivering excellent customer care.
  • A get up and go attitude.

Please send your CV to Stephanie Dennan via email sdennan@peckfortoncastle.co.uk

Beauty Therapist - Part time

A fantastic opportunity has arisen for a bright and enthusiastic beauty therapist to join the team at one of Cheshire most prestigious hotels, historic Peckforton Castle is a luxury venue for weddings, conferences and events and is currently looking for a passionate spa therapist who is professional and can offer a personal approach to service.

Reporting to the Spa Manager your main duties & responsibilities will be:

  • To assist the Spa Manager in the smooth operation of all areas of Tranquility
  • Consistently working to high standards when dealing with customers and performing treatments
  • Managing treatment and package bookings using the hotels in house systems
  • Upgrading and retailing of Elemis products and treatments
  • Collecting, posting, and balancing payments to premier software
  • Dealing with payments and end of day banking
  • Communicating with all departments on a daily basis as and when required.

The ideal candidate should have:

  • Experience of working within a Spa environment.
  • Excellent communication and organisational skills.
  • Commitment to delivering excellent customer care.
  • A positive and professional attitude.
  • Flexible and able to work weekends.
  • Elemis trained is desirable.
  • NVQ level 2 and 3 is essential.

Please send your CV to Milly Owen via email tranquility@peckfortoncastle.co.uk

General Maintenance Assistant - £7.00 per hour

Main duties will be to:

  • Assist in the smooth operation of the department - such as general repair works, painting and decorating, gardening duties and completing health and safety checks.

Working 5 from 7 days as per weekly rota.

Please send your CV to Daniel Naylor via email dnaylor@peckfortoncastle.co.uk

To enquire further please contact:

Daniel Naylor: Operations and Human Resources Manager
Email: dnaylor@peckfortoncastle.co.uk
Tel: 01829 260 930